http://www.fresno.bbb.org/WWWRoot//SitePage.aspx?site=25&id=a824b759-3137-43b5-aedf-a38056bcce73&debug=False 10 Fri, 28 Aug 2009 05:00:00 GMT The old adage is that a satisfied customer will tell three people and an unsatisfied customer will tell ten. However, with the advent of blogs, Twitter, and YouTube, disgruntled customers can now share their rant about a company for the whole world to hear. http://www.fresno.bbb.org/article/bbb-advice-on-how-to-respond-to-online-customer-complaints--12193 Fri, 28 Aug 2009 05:00:00 GMT Even before the program CARS began, scammers were attempting to ply their trade and Better Business Bureau offers the following guidance for car shoppers on how to participate in the program and avoid getting scammed. http://www.fresno.bbb.org/article/dont-get-scammed-when-participating-in-the-federal-cash-for-clunkers-program-12195 Tue, 08 Sep 2009 05:00:00 GMT People looking for extra income can be tempted by ads to recruit "mystery shoppers” but your BBB urges caution when applying for the job. http://www.fresno.bbb.org/article/mystery-shoppers-12326 Thu, 10 Sep 2009 05:00:00 GMT Prepaid calling cards may seem like a great value, claiming to provide hundreds of minutes for a few dollars. However many phone cards are so rife with fees and service charges that they deliver far fewer minutes than advertised. http://www.fresno.bbb.org/article/make-the-most-of-your-minutes-and-avoid-deceptive-prepaid-phone-cards-12399 Thu, 10 Sep 2009 05:00:00 GMT Better Business Bureau is warning renters to be on the lookout for scammers on Craigslist and other online classifieds when searching for a home. Phony ads for rental properties across the country are cropping up, and are specifically aimed at stealing money from unsuspecting renters. http://www.fresno.bbb.org/article/bbb-warns-renters-to-beware-of-bogus-home-rentals-12400 Fri, 04 Sep 2009 05:00:00 GMT As the economic slump continues, many people are struggling to make ends meet, and unfortunately, vehicle repossessions are now on the rise. http://www.fresno.bbb.org/article/behind-on-car-payments-bbb-advice-on-how-to-avoid-the-repo-man-12464 Fri, 04 Sep 2009 05:00:00 GMT Businesses are increasingly becoming victims of “friendly fraud” - fraud carried out by customers to get items free of charge. http://www.fresno.bbb.org/article/bbb-small-business-advice-on-fighting-friendly-fraud-12465 Fri, 04 Sep 2009 05:00:00 GMT A new money making opportunity that claims to “Multi-level market the Internet” could be nothing more than a pyramid scheme warns Better Business Bureau. http://www.fresno.bbb.org/article/better-business-bureau-warns-about-ijango-possible-pyramid-scheme-12549 Mon, 28 Sep 2009 05:00:00 GMT scams in central California businesses using Telecommunications Relay services to decive business owners. Scammers ask businesses to send or wire funds to third parties. http://www.fresno.bbb.org/article/bbb-reissues-alert-about-telecommunications-relay-services-trs-scam-contacting-local-businesses-12672 Mon, 21 Sep 2009 05:00:00 GMT http://www.fresno.bbb.org/article/better-business-bureau-warns-about-ijango-possible-pyramid-scheme-12673 Wed, 02 Sep 2009 05:00:00 GMT Beginning September 1, 2009, prerecorded commercial telemarketing calls to consumers – commonly known as robocalls – will be prohibited http://www.fresno.bbb.org/article/new-rule-prohibiting-unwanted-robocalls-to-take-effect-on-september-1-12234 Fri, 02 Oct 2009 05:00:00 GMT Your BBB is warning consumers to be extremely wary of pervasive online ads offering the promise of a whiter, brighter smile. http://www.fresno.bbb.org/article/teeth-whitening-products-sold-online-wipe-smiles-off-consumers-faces-12806 Tue, 06 Oct 2009 05:00:00 GMT Surplus-Furniture.com fraudlently uses BBB Accredited Business address. http://www.fresno.bbb.org/article/online-fake-furniture-company-12915 Fri, 09 Oct 2009 05:00:00 GMT BBB advises citizens to cooperate carefully in order to avoid becoming a victim of possible census-related scams. http://www.fresno.bbb.org/article/bbb-offers-advice-on-how-to-identify-legitimate-census-workers-12923 Fri, 02 Oct 2009 05:00:00 GMT Discovering that your house harbors insects or other pests usually elicits a strong reaction. If your response is to seek the immediate services of a pest control company, the BBB recommends taking time to select a reputable professional. http://www.fresno.bbb.org/article/consumer-tip-selecting-a-pest-management-company--8785 Wed, 14 Oct 2009 05:00:00 GMT Recognizing the need for nationwide grassroots consumer education outreach to prevent identity theft. http://www.fresno.bbb.org/article/bbb-joins-national-effort-to-promote-identity-theft-protection-and-education--13000 Fri, 16 Oct 2009 05:00:00 GMT Better Business Bureau is alerting consumers and businesses about a new phishing attack that resembles an e-mail confirmation claiming the recipient has filed a complaint with BBB about a business. The malicious e-mails first came to the attention of BBB on Thursday, October 15. http://www.fresno.bbb.org/article/bbb-warns-of-new-phishing-e-mail-posing-as-bbb-complaint-confirmation-13033 Tue, 20 Oct 2009 05:00:00 GMT Bargain hunters who ordered wholesale electronics and clothing from Chinese Internet sites say they never received the items they ordered, the BBB warns. http://www.fresno.bbb.org/article/bbb-warns-that-wholesale-chinese-websites-fail-to-deliver-goods-13095 Thu, 29 Oct 2009 05:00:00 GMT The Better Business Bureau is issuing an alert about a widespread scam that involves phony debt collectors who have an alarming amount of private information about their victims. http://www.fresno.bbb.org/article/phony-debt-collectors-target-pay-day-loan-borrowers-13227 Wed, 02 Sep 2009 05:00:00 GMT The Board of Directors of the Council of Better Business Bureaus has named Stephen A. Cox as President and CEO. http://www.fresno.bbb.org/article/council-of-better-business-bureaus-names-stephen-a-cox-as-president-and-ceo-12237 Mon, 02 Nov 2009 06:00:00 GMT With layaway experiencing a comeback, your Better Business Bureau offers the following guidance on how to use this old fashioned payment plan in lieu of credit cards. http://www.fresno.bbb.org/article/bbb-advice-on-using-layaway-for-holiday-purchases-13303 Mon, 02 Nov 2009 06:00:00 GMT Better Business Bureau has received more than 1,500 complaints about several dozen Web sites that are trading on the Google name to scam people who want to learn about making money from home. http://www.fresno.bbb.org/article/make-money-from-home-with-google-not-so-fast-warns-bbb-13304 Wed, 30 Sep 2009 05:00:00 GMT Reducing the amount of junk mail received is one way to reduce the chances of becoming a victim of identity theft. http://www.fresno.bbb.org/article/bbb-tips-for-reducing-junk-mail-12752 Thu, 12 Nov 2009 06:00:00 GMT The St. Louis BBB hails the Missouri Attorney General's lawsuits against six auto service companies as "a new and very clear warning" to an industry that has sparked thousands of consumer complaints. http://www.fresno.bbb.org/article/bbb-hails-missouri-suit-against-auto-service-contract-firms-13525 Fri, 13 Nov 2009 06:00:00 GMT FTC wants contempt charges against BlueHippo for continuing to deceive cash-strapped consumers with phony promises that it would help them purchase a computer even if they have credit problems. http://www.fresno.bbb.org/article/bluehippo-faces-contempt-for-ongoing-computer-financing-scam-13568 Wed, 09 Sep 2009 05:00:00 GMT Being successful at direct selling doesn’t require any special education or experience but it isn’t for everyone. Better Business Bureau suggests people ask themselves a few questions when considering a new venture in direct sales. http://www.fresno.bbb.org/article/five-questions-if-direct-selling-is-for-you--12891 Tue, 24 Nov 2009 06:00:00 GMT An Omaha company has contacted BBB to report that it was a victim of a malware scam. http://www.fresno.bbb.org/article/omaha-company-retrieves-50000-lost-in-malware-fraud-13522